FAQ
Read the most frequently asked questions to get a better idea of how Dizli shopping service works.
- Text “Start” to this number on WhatsApp +9647733337033. Our live agents are available everyday from 9am-9pm, including weekends and holidays.
- Send us the links/photos of the items you wish to order. We will reply with a delivery quotation including all fees and estimated delivery time. If you confirm, then we will process your order.
- Extra charges are calculated based on the Weight ($12/kg Air Cargo) and 5% Service & Insurance.
- Yes you can.
- Yes you will see the full breakdown of all charges before you confirm.
- Your order will arrive between 3-5 weeks to your home anywhere in Iraq.
- No, you do not need a credit or a PayPal account to place an order. We do that for you.
- Yes, we do. You’d have to provide us with the maximum bidding value you are willing to pay so we can start bidding on your behalf.
- Cash on Delivery
- Currently we offer Air Cargo Shipping. The cost is $12/kg from USA to Iraq.
- Currently you can place orders from Amazon, eBay, iHerb, Nike, Adidas and Sephora.
- $25
- Yes, you can order anything you want as long as it is legal and not banned by shipping carriers or Iraqi customs.
- Counterfeit goods, drones, weapons, animals, drugs, explosives, perishable foods, plants, seeds and illegal goods.
- Unfortunately this is not possible as we would have already processed your order with the seller.
- No the size does not matter as long as the dimensions (length x width x height) of the package do not exceed 202cm.
- Yes
- Yes, you can visit our office in Al-Mansour to place an order.
- Your items are fully insured so you will receive a full refund in case of any damage as a result of shipping or mishandling. If your item/s arrive not as you requested then you will also receive a full refund or we will reorder them correctly at no extra charge to you.
- No, we do not place orders from these sellers.
- No, Dizli only ships items that we purchase ourselves due to security measures.